FAQs
and more
FAQS
FAQS
Frequently Asked Questions. Here are some common questions you have asked about Ixton.
Drop us a message on WhatsApp! and we will process your order shortly, do mind to place an order at least 2 days in advance as our slots are limited.
Due to limited slots, we suggest to inform our online admin as soon as possible, if there’s a slot available on your new requested date we will help move the order to the prior date.
All international payments are subject to a 15% processing fee and must be completed at least two weeks prior to the booking date. We accept both Wise & Payoneer.
You will receive free delivery and installment on your order around areas of Badung, Bali. Outside of the given area will be given an extra charge according to the distance of your location.
If a cancellation occurs, you are allowed to receive a full refund when cancellation is done 48 hours prior from the booking date. Simply chat our Whatsapp admin and we will process your return payment.
Cancellation made after the 48 hours limit will result in 30% fee of the original payment method.
Our online support team is here to assist you every step of the way. We are pleased to provide guidance with planning, offer recommendations, and provide a free quote to help you make an informed decision before placing an order.